At ITD we are committed to delivering quality services to our clients. This commitment is tracked through our monitoring and evaluation processes that are applied in each project. Our clients are provided with frequent and detailed reports regarding the progress of the project, which in turn, at a later stage is used to inform the overall evaluation of project.


ITD is also committed to research into our own leading practices for organisational development and education. This research commitment aims not to develop ‘one-size fits all best’ practices for all organisational needs. Instead the focus is on compiling a repertoire of leading practices which have the quality of flexibility to adapt to the unique context of each client organisation over a period of time, for a particular outcome.

The results of our research are distributed to our client organisations, presented at relevant industry related conferences and published in peer reviewed academic journals.