ITD is committed to deliver value to its clients. Not only do we ensure that our interventions make a difference in the client’s business, but also that the interventions are  relevant, appropriate and value-adding to the client organization.

Our commitment to deliver value is reflected in our Return on Investment focus. We monitor and evaluate our intervention programmes on a continuous basis, to ensure that it  is aligned with graphboth  the goals of the organisation and  the change that our clients want to effect. Feedback from employees shape the intervention as it is rolled out in order to  keep it aligned with the client’s objectives.

Our evaluation process determines Return on Investment, and provides multiple lenses on the value of the intervention for the client organisation. These lenses highlight financial as well as human resource impacts. In addition to demonstrating value, ITD uses the results to assist our clients to  enable an organisational environment that will generate and sustain the best Return on Investment from our intervention.