Fundamentals - Communication in English

Communicating effectively in business

Purpose of this Module

Competence at this level will enable learners to use analytical skills to make sophisticated judgements about complex human and social issues. You will be aware of both the functions of language and of its drama and power.

Learners are critical, reflective and responsive readers and viewers of written/signed and visual texts. They are able to draw comparisons between texts and to compare and contract themes and issues in texts  and those in the contexts in which they live and work. They identify and analyse style and tone/sign size and pace and account for their effectiveness in different texts. They are willing to challenge the assuptions and values expressed in texts. They are especially  critical readers/viewers of both the written/signed and/or visual mass media. They can access, process and use information from a wide variety of texts.

This module is useful to learners who communicate  confidently and fluently in writing/signing in almost any formal and informal situation. Competence at this level will help learners to analyse and make mature judgements  about complex, human, personal, social and environmental issues and to express and motivate own opinions. Learners at this level write/sign expressively and with conviction on topics of interests. They cope well with the exploration of complex themes and issues in a variety of writing/signing styles that stimulate and maintain the interests of their readers/audience. Through a editing and drafting process their writing/signing shows significant improvement. They carefully scrutinise their work .

Competence at this level will enable learners to participate effectively in oral/signed communication in most situations.

Learners at this level are aware of their audiences and purposes for communication. They listen effectively and critically. They are able to adopt the style and language register required in different situations. They can usually identify the assumptions and inferences in what people say/sign. They speak/sign fluently and confidently in both formal and familiar settings and can articulate their purpose and meanings clearly. They can use language to convey detailed information and to express their ideas and feelings. They control complex sentence structures and language conventions in their spoken/ signed communication.

Learning Outcomes

The following outcomes will be achieved after completing this module:

  • Critically analyse texts produced for a  range of purpose, audience and contexts.
  • Identify and explain the values, attitudes and assumptions in texts.
  • Evaluate the effects of content, language and style on reader/viewer  responses in specific texts 
  • Write/sign effectively and creatively on a range of topics
  • Choose language structures and features to suit communicative purposes 
  • Edit writing/signing for fluency and unity sustained oral/signed interactions
  • Evaluate spoken/signed discourse
  • Respond critically yet sensitively as a listener/audience
  • Analyse own responses to spoken/signed texts and adjust as required
  • Use strategies to be an effective speaker/signer in sustained oral/signed interactions 
  • Evaluate spoken/signed discourse